By accessing our website and using our services, you agree to comply with and be bound by the following (“AGREEMENT“, “TERMS AND CONDITIONS”, or TERMS). This constitute a legal agreement between YOU and MayaFood. Please read them carefully before proceeding.

1.      General Terms

1.1.                   Age Restrictions:  MayaFood is only available to users who are 18 or older. By using our website, you acknowledge you are at least 18 years old. In cases where the user is below 18, they must be guided by a person that’s 18 or above.

1.2.                   Account Registration: To access some features of our website, you may be required to register for an account with us. By creating an account, you agree to provide accurate and complete information about yourself.

1.3.                   Communication: By creating account with MayaFood, you agree to receive communication from us, including email promotions, newsletters, and notifications.

1.4.                   Changes to Terms and Conditions: MayaFood reserves the right to modify or update these terms and conditions at any time without prior notice. Your continued use of our website after any changes indicates your acceptance of the updated terms and conditions.

2.      Intellectual Property

2.1.                   Ownership: MayaFood is the sole owner of all the content, graphics, logos, and trademark available on our website. You agree not to reproduce, duplicate, or copy any part of our website without our prior written consent.

2.2.                   User-Generated Content: if you submit any content on our website, you agree that MayaFood has the right to use, modify, or distribute that content as we deem fit, without any obligation to compensate you.

3.      Payment and Delivery

3.1.                   Payment: MayaFood accepts payment through various payment methods, including credit cards and mobile money. We reserve the right to refuse any payment made through unauthorised means.

3.2.                   Delivery: MayaFood delivers all orders to customers through individual delivery personnels Called Droppers. We are not responsible for damages or delays that may occur during the delivery process.

4.      Returns and Refunds

4.1.                   Return Policy: MayaFood offers a 2-day return policy for all items purchased through our website or App. To initiate a return, please get in touch with our customer support team. Please note that cooked items cannot be returned.

4.2.                   Refunds: If a return is approved, MayaFood will issue a refund for the cost of the item (s) minus any delivery fees. Refunds will be processed within 7 business days.

5.      Limitation of Liability

5.1.                   MayaFood is not liable for any direct, indirect, accidental, or consequential damages that may result from the use of our website or the content available on it.

5.2.                   MayaFood is not responsible for any errors, inaccuracies, or omissions in the content available on our website.

6.      Governing Laws

6.1.                   These terms and conditions are governed by the laws of the Republic of Ghana. Any dispute arising out of or related to the use of our website or these terms and conditions will be resolved exclusively through binding arbitration.

 Thank you for using MayaFood. If you have any questions about our terms and conditions, please contact our customer support team.